Privacy Policy
Welcome to Lambabet Casino. This Privacy Policy explains how we handle your personal information when you visit lambabet.casino or use our online casino services. We are committed to protecting your privacy and ensuring you understand what data we collect, why we collect it, how we use it, and your rights in relation to it.
The information we process includes account details, identity verification data, payment records, technical usage information, and communications with our support team. We collect this data to provide and improve our services, verify your identity, process transactions, and comply with legal obligations. You must be at least 18 years old to use our services. You have the right to access, correct, or request deletion of your personal data, and we explain how to exercise these rights later in this policy.
What This Policy Is For and Whom It Applies To
This Privacy Policy applies to all visitors and registered players using lambabet.casino. It covers the collection, use, sharing, and protection of personal information in connection with our online gambling services, including account registration, deposits and withdrawals, gameplay, customer support, and website interactions. Some information is required to provide our services, such as identity and payment details, while other data, like marketing preferences, is optional. Lambabet Casino operates under the licence OGL/2025/790/0272 issued by Curacao and is responsible for how your personal data is processed in accordance with applicable data protection laws.
The Data We Collect
We may collect personal information from you directly when you register, make transactions, or contact us, as well as automatically through your use of our website and connected devices. This includes data you provide and information generated during your interactions with our platform.
| Data Category | Examples | Purpose |
|---|---|---|
| Account Information | Name, email address, phone number, date of birth | To create and manage your player account |
| Identity and Age Verification | Government-issued ID, proof of address, Full KYC before deposit (age + identity) | To confirm your identity and ensure you meet the minimum age requirement |
| Payment Data | Transaction history, payment method details | To process deposits and withdrawals using Bitcoin, Visa, Faster Payments, Mastercard, Paysafecard, Ethereum (ETH), Paypal, Boku, Tether (USDT), Skrill, TrueLayer, Neteller, Apple Pay, Google Pay |
| Website Usage | Pages visited, time spent, features used | To understand how our site is used and improve user experience |
| Technical Data | IP address, device type, browser version, operating system | To ensure website functionality and security |
| Support Messages | Customer service inquiries, chat logs, feedback | To respond to your requests and resolve issues |
| Cookies and Tracking Technologies | Session identifiers, preference settings | To remember your settings and analyse site performance |
If you do not provide required information, such as identity documents or payment details, we may not be able to complete your registration, verify your age, or process transactions. This could limit or prevent access to certain features of your account or result in restricted use of our services.
How and Why We Use the Data
We use your personal information for several essential purposes. These include managing your account, verifying your identity through Full KYC before deposit (age + identity), processing payments, ensuring the security of our platform, preventing fraud, responding to customer support requests, and complying with legal and regulatory obligations. We also use data to improve our website, personalise your experience, and maintain accurate records. Our legal bases for processing include fulfilling our contract with you, complying with legal requirements, protecting our legitimate interests in secure and efficient operations, and, where applicable, obtaining your consent. We do not use your data for any purpose incompatible with those described in this policy.
Who Receives the Data
- Payment service providers to process deposits and withdrawals securely.
- Identity verification providers to confirm your age and identity as part of Full KYC before deposit (age + identity).
- Technical and hosting services that support the operation and maintenance of our website.
- Professional advisers such as legal, accounting, or compliance consultants.
- Authorities where disclosure is required by law, such as tax or gambling regulators.
We only share the minimum amount of personal data necessary for the intended purpose. Data may be transferred internationally to service providers who meet applicable data protection standards. All recipients are contractually obligated to protect your information and use it only for the purposes we specify.
How We Protect the Data
We apply general data protection principles to safeguard your personal information. Access to your data is restricted to authorised personnel and partners who need it for legitimate purposes. We maintain confidentiality and ensure that data is used only in ways consistent with this policy. Purpose limitation means your information is not reused for unrelated activities. These measures help reduce the risk of unauthorised access, misuse, or loss. While we do not disclose specific technical or organisational safeguards such as encryption methods or audit procedures, we follow industry-standard practices to protect the integrity and security of your data.
How Long We Keep the Data
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the reason it is held. For example, financial records may need to be kept longer for anti-fraud and regulatory compliance. Even if you close your account or request deletion, we may need to keep certain information for a defined period to comply with legal obligations or resolve disputes.
Cookies and Similar Technologies
Cookies are small text files stored on your device when you visit lambabet.casino. They help the website function properly, remember your preferences, and collect information about how you use the site. We may use cookies to analyse traffic, personalise content, and support security features. Most browsers allow you to manage or disable cookies through settings. However, disabling essential cookies may affect website functionality or limit access to certain services.
The Reader's Data Protection Rights
You have several rights regarding your personal data under data protection laws. These include the right to access your information, correct inaccuracies, request deletion, restrict processing, obtain a copy of your data in a portable format, object to certain uses, and withdraw consent where applicable.
| Right | Meaning | How to Exercise It |
|---|---|---|
| Access | To know what personal data we hold about you | Contact us using the channels on lambabet.casino |
| Correction | To update inaccurate or incomplete information | Submit a request via our support channels |
| Deletion | To request erasure of your data where no longer needed | Submit a formal request through available contact methods |
| Restriction | To limit how we use your data in certain cases | Contact us with your request and reasoning |
| Portability | To receive your data in a structured, machine-readable format | Request via official communication channels |
| Objection | To object to processing based on legitimate interests | Submit your objection through our support system |
| Withdraw Consent | To revoke permission for processing based on consent | Update preferences or contact us directly |
While we aim to accommodate your requests, there may be legal or regulatory reasons that require us to retain certain data. We may also need to verify your identity before acting on a request to protect your information from unauthorised access.
How to Send Us a Request
- Use the contact channels available on lambabet.casino.
- Identify the account involved by providing the associated email address.
- Specify the privacy right you wish to exercise.
- Complete any reasonable identity verification steps if requested.
- Receive a response within the timeframe required by applicable law.
Marketing Messages and the Reader's Choices
We only send promotional messages if we have your valid consent. You can choose to receive marketing communications about new games, features, or services, and you may withdraw your consent at any time. You can manage your communication preferences through your account settings or by contacting us directly. Withdrawing consent does not affect the lawfulness of any processing carried out before the withdrawal.
What the Reader Can Do to Protect Their Own Data
- Use a strong, unique password for your Lambabet Casino account to reduce the risk of unauthorised access.
- Keep your login credentials confidential and never share them with others.
- Always sign out of your account when using shared or public devices to protect your session.
- Keep your contact details up to date so we can reach you about important account matters.
- Be cautious of suspicious emails or messages claiming to be from Lambabet Casino—never click on unknown links.
- If you suspect unauthorised access to your account, contact us immediately to secure your data.
Protection of Minors
Our services are strictly for individuals aged 18 and over. We do not permit minors to register, gamble, or submit personal information on lambabet.casino. We take active steps to verify age during registration through Full KYC before deposit (age + identity). If you believe a minor has created an account or provided personal data, please contact us immediately so we can take appropriate action.
Complaints to the Data Protection Authority
If you have concerns about how your personal data is handled, you have the right to raise a complaint with the data protection authority in your country. We encourage you to contact us first to give us the opportunity to resolve your issue. However, contacting us is not a mandatory step before filing a complaint with the relevant authority.
Changes to This Policy
This Privacy Policy may be updated to reflect changes in our services, data practices, or legal requirements. When we make changes, we will publish the revised version on this page with a new effective date. We recommend that you review this policy periodically to stay informed about how we protect your privacy.
Contact Details and the Date of This Version
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us using the support channels available on lambabet.casino. We recommend including your account email address, the specific privacy right you are requesting, and a brief explanation of your request—without sending unnecessary sensitive information. This version of the policy is effective as of 02/11/2026.